Policies

Refund Policy

Due to the nature of digital products, all sales are final and non-refundable once the product has been accessed or downloaded.

We only offer refunds in the following circumstances:

  • The product has not been opened, accessed, or downloaded, and you can provide proof of this
  • There was a technical error that prevented you from receiving the product

To request a refund under these conditions, please contact us within 14 days of purchase with proof that the product remains unopened.

Please note that we cannot offer refunds for:

  • Change of mind after accessing the product
  • Products that have been downloaded or opened
  • Compatibility issues (please check product requirements before purchase)

Terms of Service

1. Agreement to Terms

By accessing and using Mrs F Science, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Use License

  • Permission is granted to temporarily download one copy of digital materials purchased from Mrs F Science for personal, non-commercial use only
  • This is the grant of a license, not a transfer of title
  • You may not modify, copy, or distribute the materials for commercial purposes
  • You may not attempt to reverse engineer any software contained in digital products

3. Digital Products

  • All products sold are digital and will be delivered electronically
  • You are responsible for ensuring you have the necessary equipment and software to access digital products
  • Products are for personal use only unless otherwise specified

4. Intellectual Property

All content, including but not limited to text, graphics, logos, and software, is the property of Mrs F Science. Unauthorized use or reproduction is strictly prohibited.

5. Limitation of Liability

Mrs F Science shall not be liable for any damages arising from the use or inability to use our products.

6. Governing Law

These terms are governed by the laws of the United Kingdom.


Shipping Policy

Digital Product Delivery

Mrs F Science specializes in digital products. As such, we do not ship physical items.

How You'll Receive Your Purchase

  • All products are delivered electronically via email or download link
  • You will receive access to your digital product immediately upon successful payment
  • Download links will be sent to the email address provided at checkout
  • Please check your spam/junk folder if you don't see the email within a few minutes

Delivery Timeframe

  • Instant delivery upon payment confirmation
  • If you do not receive your download link within 15 minutes, please contact us

Technical Issues

If you experience any technical difficulties accessing your digital products, please contact us and we'll assist you promptly.